Frequently Asked Questions


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How do you bill: Hourly, project, or retainer?

Yes. All of those are options, and our relationship can be structured in a way that meets your needs. We can talk about your requirements and budget before work begins.

Do you take credit cards?

Yes! Invoices are sent via email and can most certainly be paid by credit card. If we enter into a retainer relationship, we can set up a recurring credit card charge, as well.

on-site or remote?

Most work is done remotely but many projects - especially live events and kick-off work sessions - require live interactions.

How do you feel about dogs in the workplace?

I feel good about that, so long as petting and snuggles are allowed.

where can someone check out a portfolio?

A project sampling is available on Behance, but most projects over the past dozen years have been under NDA and can’t be shared. If you have questions about a specific style of writing, platform, or audience, please ask. There’s a good chance I’ve worked on it but am unable to showcase the work.

what experience do you have?

It’s fairly diverse, so you may want to check out my resume.

glinting was established in 2007, but prior to that, I worked in technology communications and marketing, starting in agencies then moving to the client side. Since 2007, engagements have been long term relationships with agencies and project work for startup organizations. There was even a detour for a few years as a full-time employee for a company that supports business resiliency, so there’s a deep niche competency there.